{"id":1800,"date":"2023-05-04T17:14:08","date_gmt":"2023-05-04T22:14:08","guid":{"rendered":"https:\/\/cusc-ccreu.ca\/wordpress\/?docs=procedures-manual\/invitation-and-reminders\/institutional-email-system-and-white-list"},"modified":"2023-05-04T17:14:08","modified_gmt":"2023-05-04T22:14:08","slug":"institutional-email-system-and-white-list","status":"publish","type":"docs","link":"https:\/\/cusc-ccreu.ca\/wordpress\/?docs=cusc-procedures-manual\/invitation-and-reminders\/via-email\/institutional-email-system-and-white-list","title":{"rendered":"Institution email system and white list"},"content":{"rendered":"\n<p>Your institution\u2019s email servers might be configured to block emails or tag emails as spam that contain links to outside web addresses. Please check with your IT department to ensure that your institution\u2019s systems will not block the invitation and reminder messages. PRA will provide institutions with the IP address(es) of the email server(s) that will send the messages so you can arrange for your IT department to white list them. PRA will need confirmation at least one week prior to the start of your institution\u2019s survey that the appropriate steps have been taken to ensure emails will reach students.<\/p>\n\n\n\n<p>If white listing is not done by your institution and emails bounce, PRA is not responsible for re-sending the emails. You will be charged for an additional reminder if you choose to have PRA re-send the emails.<\/p>\n","protected":false},"featured_media":0,"parent":1710,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[],"class_list":["post-1800","docs","type-docs","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"Linda Kupp","author_link":"https:\/\/cusc-ccreu.ca\/wordpress\/?author=0"},"uagb_comment_info":0,"uagb_excerpt":"Your institution\u2019s email servers might be configured to block emails or tag emails as spam that contain links to outside web addresses. Please check with your IT department to ensure that your institution\u2019s systems will not block the invitation and reminder messages. PRA will provide institutions with the IP address(es) of the email server(s) that&hellip;","comment_count":0,"_links":{"self":[{"href":"https:\/\/cusc-ccreu.ca\/wordpress\/index.php?rest_route=\/wp\/v2\/docs\/1800","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cusc-ccreu.ca\/wordpress\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/cusc-ccreu.ca\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/cusc-ccreu.ca\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1800"}],"version-history":[{"count":0,"href":"https:\/\/cusc-ccreu.ca\/wordpress\/index.php?rest_route=\/wp\/v2\/docs\/1800\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/cusc-ccreu.ca\/wordpress\/index.php?rest_route=\/wp\/v2\/docs\/1710"}],"next":[{"title":"Test invitation and survey","link":"https:\/\/cusc-ccreu.ca\/wordpress\/?docs=cusc-procedures-manual\/invitation-and-reminders\/via-email\/test-invitation-and-survey","href":"https:\/\/cusc-ccreu.ca\/wordpress\/index.php?rest_route=\/wp\/v2\/docs\/1802"}],"prev":[{"title":"Invitation and reminders emails","link":"https:\/\/cusc-ccreu.ca\/wordpress\/?docs=cusc-procedures-manual\/invitation-and-reminders\/via-email\/invitation-email","href":"https:\/\/cusc-ccreu.ca\/wordpress\/index.php?rest_route=\/wp\/v2\/docs\/1795"}],"wp:attachment":[{"href":"https:\/\/cusc-ccreu.ca\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1800"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/cusc-ccreu.ca\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=1800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}