PRA will distribute all emails inviting and reminding students to complete the online survey. Email invitations and email reminders will not be sent during your institution’s winter/ spring break, unless specifically requested by the institution.
At least one week before your survey is scheduled to start, send to PRA borodenko@pra.ca the text for your institution’s email invitation and reminder messages, and your institution’s logo. The messages will display in the language(s) that you submitted them (English and/or French).
In all email invitations and reminders, there is a link for students to opt out from receiving further emails about the survey. Bounce-backs are sent to noreply@pra.ca and replies are sent to cusc@pra.ca . PRA will respond to any emails sent by students (in English or French, as appropriate).
There is an additional cost for customizations that require HTML programming from PRA, such as a different color scheme, a different format, letters of consent, etc. PRA will contact institutions prior to making these types of changes or charging for such changes. Please note that changes to the wording of the email message, or inclusion of an institutional logo do not constitute major changes and will be accommodated without additional charge.